Informed

• Everyone is prepared to receive both positive and negative feedback.

Mindful

• Everyone is constantly thinking about what might go wrong and taking actions to prevent incidents before they have the chance to occur.

• Necessary skills and competencies are defined. Communication of improvements and lessons are effective throughout all levels of the organization.

• Expectations and boundaries are clear and understood.
• Gaps and deficiencies are addressed in a fair and consistent manner.

• Everyone has a passion for keeping themselves and others free from unacceptable risk or harm.
• People’s ideas are sought out and taken into consideration.

Adapted from: Deep Draft Lubricant Association (DDLA), “Attributes of a safety leader”