Using a step-by-step approach

Following is an example of a step-by-step approach to communicating and teaching a specific hallway behavioural expectation: Maintaining a reasonable noise level.

  1. Post school-wide behavioural expectations in the hallways. For example: “Use quiet, ‘inside’ voices.”
  2. Discuss the behavioural expectations in the classroom.
  3. Demonstrate “loud voices” and “quiet voices” so students learn to identify the difference.
  4. Model and practise this behaviour in the hallway.
  5. Encourage and reinforce this behaviour in the hallways throughout the school day. Correct students as necessary.
  6. Measure the impact of the systematic intervention by comparing baseline data (e.g., noise levels before intervention) with current hallway behaviour.
Tool Consider developing a template that all staff can use to communicate about behavioural expectations. Tool 2: School Settings Template in Appendix A describes a way to organize this information. An Alberta school developed a similar organizer and included it in its school handbook.

School-wide Behavioural Expectations

 

Be organized

Be cooperative

Be kind

Be safe

Playground

  • Respond promptly to bells
  • Bring in equipment and belongings
  • Listen to all supervisors
  • Respect others’ space, property and feelings
  • Take turns
  • Choose teams fairly
  • Follow game rules
  • Use encouraging words instead of teasing words
  • Include others
  • Follow playground rules
  • Stay in perimeter
  • Think before you act
  • Hands to yourself

Hallway/ Bootroom

  • Eat in assigned areas and at assigned times
  • Keep boot racks, cubbies, hooks and lockers neat
  • Lock up personal property
  • Enjoy hallway displays, but don’t touch
  • Use positive language
  • Be courteous
  • Keep hands, feet and objects to self
  • Walk
  • Older students yield to younger students
  • Walk to your right

Classroom

  • Be on time and prepared for class
  • Keep desk area tidy
  • Complete assigned tasks in a timely manner
  • Talk and work quietly
  • Work as a team
  • Ask permission to leave
  • Listen to all supervisors
  • Let others learn without interruption
  • Respect school property and the property of teachers and other students
  • Use positive and encouraging language
  • Wear shoes
  • Walk
  • Keep hands and feet to self

Cafeteria

  • Be prepared to place order
  • Have money ready
  • Sit where assigned
  • Keep eating area clean
  • Use table manners
  • Clean up after yourself
  • Treat cafeteria workers with respect
  • Use polite language
  • Eat your OWN lunch
  • Use microwaves safely
  • Throw away your garbage
  • Clean up spills

Computer Lab

  • Only print school-related material
  • Leave your area neat and tidy
  • Use Internet only as directed by supervisor
  • Share equipment as directed
  • Respect equipment and other people’s work
  • Keep food and/or drink out of lab
  • Wear headsets when sound is on
  • Use appropriate language when communicating with others
  • Only visit appropriate Web sites
  • Use lab only when supervised by an adult

Gym

  • Be ready on time
  • Return equipment to proper location
  • Wear proper gym clothes
  • Include others
  • Show good sportsmanship
  • Wait for directions
  • Be encouraging
  • Be kind about both winning and losing
  • Play by agreed-upon rules
  • Use equipment properly
  • Follow directions

Library

  • Push in chairs
  • Keep food or drink out of library
  • Return materials to shelf
  • Use computers properly
  • Use a quiet voice
  • Respect property
  • Return borrowed material/equipment
  • Walk
  • Use only when supervised

One school that wanted to reduce noise in the hallways used decibel meters to measure baseline noise and then posted intervention results throughout the school and in the school newsletter. At another school, students prompted each other to be quiet in the hallway and staff reported perceptions that hallway noise was significantly reduced.

Communicating behavioural expectations

We made a floor plan of our school and used office referral data and teacher observations to identify problem areas or “hot spots” such as the boot rooms, washrooms, hallways, playground, library and telephone area. The team went to those areas, walked around and noted the types of things that could happen. The team then developed behavioural expectations and tips for teaching these expectations.

We used the acronym STARS as a framework for talking about and teaching the behavioural expectations:
S   for Safe and caring
T   for Teamwork
A for Accountability
for Respect
S   for Success.

The team also developed sample lesson plans to help classroom teachers share and practise these expectations with the students.

We encourage teachers to review the rules for common areas throughout the year. Now our students will tell you that STARS are the school rules.

– Team leader, urban elementary/junior high school

Striving for consistency

Consistency makes a difference. Students need to know that:

  • behavioural expectations are consistent from one class or setting to another
  • if a behaviour is unacceptable in one school setting, it is unacceptable throughout the school
  • all adults in the school will reinforce similar positive behaviour and correct similar negative behaviour.

Reactive approaches that rely on reprimands and punishment actually make problem behaviour worse, because staff are giving most of their attention to inappropriate behaviour. Communication needs to be clear and all staff need to have the skills and commitment required to consistently and proactively support positive behaviour throughout the school.